🔒 Privacy Policy – Phoxy Pho Toledo
This Privacy Policy explains how Phoxy Pho may collect, use, and protect customer information when you visit the restaurant, use its services, or interact through digital platforms such as online ordering or QR menus.
📌 Information We Collect
When you interact with Phoxy Pho, some basic information may be collected, such as:
- Name (for reservations or orders)
- Contact details (phone number or email, if provided)
- Order history (for takeout or delivery services)
- Payment information (processed securely via third-party systems)
- Feedback or reviews submitted by customers
🍜 How We Use Your Information
The information collected is used to improve customer experience and service quality:
- Processing orders and reservations
- Improving menu and service quality
- Responding to customer inquiries
- Managing delivery or takeout requests
- Enhancing overall dining experience
🔐 Data Protection & Security
At Phoxy Pho, customer privacy and data security are important. The restaurant typically ensures:
- Secure payment processing through trusted providers
- Limited access to customer data
- Protection against unauthorized use of information
- Use of basic industry-standard security practices
📱 Digital & QR Menu Usage
If you access the menu digitally:
- No unnecessary personal data is required to view the menu
- Some systems may track basic usage for performance improvement
- Orders placed through QR systems may be processed via third-party platforms
🤝 Sharing of Information
Customer information is not sold. However, limited data may be shared with:
- Payment processors
- Delivery service partners (if applicable)
- Reservation or ordering platforms
All third parties are expected to handle data securely.
🍽️ Customer Rights
Customers typically have the right to:
- Request access to their data (if stored)
- Ask for correction of incorrect information
- Request deletion of non-essential data (where applicable)
- Opt out of promotional messages
📍 Updates to This Policy
This Privacy Policy may be updated occasionally to reflect:
- Changes in technology (QR menus, online ordering)
- Legal or regulatory updates
- Improvements in customer service systems.